artwork requirements

When submitting files which have not been produced by EPIC PRINT, we require the following:


Acceptable/Preferred  File Types: PDF (Adobe Acrobat), Photoshop, Illustrator and InDesign.


  • When supplying Illustrator/InDesign files, please make sure that these are packaged/saved correctly with all fonts and links which appear in your document.

  • Fonts: All fonts to be converted to paths/curves when exporting to PDF in case of font substitution.

  • Bleed and Cropping: Should your design have “Bleed” we require a min. of 5mm all-around.


You are welcome to bring your artwork to us on a flash drive. Alternatively, you could email it to us, or, for larger files, share your artwork via Dropbox.


We can then arrange for proofs to be presented and take it from there!


Please note: When making use of our design service, it is important that you receive a copy of the final artwork! Please ask the designer assisting you ensure that you receive this on completion of the job.


Unfortunately we do not accept artwork created/sent to us in the following format:

  • MS Word 2013

  • MS Excel 2013

  • PowerPoint 2013

  • Publisher 2013


These programs are not suitable for design and frequently cause problems such as:

  • Shifting of text

  • Shifting of Objects

  • Line spacing/pagination errors which may occur

  • Font substitution which, in most instances, occur without warning in MS Word, Excel, etc